"The training and support is spectacular. It's a product that just keeps getting better and improving to make it easier for our company to grow."
Chris Saraceno
Vice President
Kelly Auto Group
"DealerPeak Automotive CRM is part of our day-to-day operation. We couldn't function without it. Our sales people love it."
Phillip Barnett
General Manager
Barnett Auto Group
Easy to use. Built for your dealership.
For an Automotive CRM to work and help your dealership grow, it has to be easy to use for your entire team and an integral part of your sales and service culture. That's why the DealerPeak Automotive CRM is built to be picked up fast, and customized to fit the way you want to do business. Expect all the functionality, features, and integrations, with extras that other providers can't deliver, like a "Roles Based" architecture that makes it highly effective for BDC teams, e-commerce directors, sales, and every level of management. All backed up by phenomenal coaching and personalized support. Your business is unique. Your Automotive CRM should be too.
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It Exists. A powerful, simple CRM.
Simple and customizable.
Everyone from your "old school" car guys to your most computer savvy staff will appreciate the ridiculously non-intimidating screens. New users can start off with a very simple system and then move up to the full interface with more advanced features when they're ready.
BDC/CRC friendly.
Get full buy-in and support from your BDC/CRC department with an Automotive CRM that accommodates its unique culture. From automated and customized lead follow-up processes, to real-time reporting, your Automotive CRM and BDC/CRC will be fast friends.
A global view.
Run all your stores on the same Automotive CRM and achieve a lower cost of ownership with a framework that is unique to the industry. Your multi-location, multi-line company can view reporting and manage people through any combination of stores or all stores at once.
Tools to rise above the rest.
Enhance your Automotive CRM with unique and highly effective tools designed to increase lead-awareness, improve communications, and uncover selling opportunities. It's everything you're looking for in one unified approach. The result? Fewer vendors. Fewer problems. Better dealers.
CyberSonar
Call Recording
SMS Service
Peak Equity
Quick Up Mobile
CyberSonar
This game-changing tool allows you to view the activity of your customers as they surf your website, and gather valuable statistics like customer name, where they came from, what they're looking at, and their current status in your Automotive CRM. It's one-of-a-kind, lead-focused awareness that identifies actionable selling opportunities based on customer-specific website activity.
Call Recording and Reporting
Phone skills and handling are among the most critical aspects of an effective sales operation. With call recording, you can track call times, duration, and even listen to each call. Advanced reporting delivers the metrics managers need to ensure call tasks are completed and are of high quality.
SMS Short Message Service
Texting is the preferred mode of communication for a huge segment of customers. Make it more efficient and trackable with the ability to send and receive texts directly from your Automotive CRM. All inbound and outbound texting is captured and easily reviewed by your managers.
Peak Equity
Unlock the selling potential of your Automotive CRM with fully integrated equity mining that helps you identify and contact sold and service customers with equity in their vehicles. Unique to Dealerpeak, you can even target used customers and build exact repurchase quotes from used vehicles in your inventory.
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Quickup Mobile Phone App
Efficiently work quickups with our integrated mobile app for an Android and iPhone. It allows you to enter customer information, see customer history, scan a trade-in VIN, and associate a vehicle with a customer - all at anytime and from anywhere.
